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Privacy and Policy

At YamSouls Crystal Business, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect personal information in the following ways:

Personal Identification Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, billing and shipping address, payment information, and other relevant details.
Non-Personal Identification Information: We may collect non-personal information such as IP addresses, browser types, and other details that help us improve your experience on our website.

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including shipping, billing, and customer support.
Communication: To send you order updates, promotions, newsletters, and other communications related to our products and services.
Website Improvement: To improve our website’s functionality, user experience, and content based on your interactions.
Security: To protect against fraudulent activities and ensure the security of your account and our website.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in processing orders, delivering products, or conducting business operations. These providers are obligated to protect your information and use it only for the specific purposes we define.
Legal Compliance: If required by law or in response to legal requests, we may disclose your personal information to comply with applicable laws, regulations, or legal processes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These technologies help us:

Remember your preferences and settings.
Track your activity on the site for analytics and marketing purposes.
Improve our website’s functionality.

You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features on our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of online transmission or storage is 100% secure, and we cannot guarantee complete security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request access to the personal data we hold about you.
Correction: You have the right to request correction of inaccurate or incomplete personal information.
Deletion: You have the right to request deletion of your personal data, subject to certain exceptions.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in emails or contacting us directly.
Data Portability: You may request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us at contact@yamsouls.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or maintain information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically for any updates or changes.