Terms and Conditions

Welcome to YamSouls Crystal Business! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using this website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. General Information

   • Website Owner: YamSouls Crystal Business
   • Website URL: www.yamsouls.com
   • Contact Email: contact@yamsouls.com

2. Acceptance of Terms

By using this website and purchasing products from YamSouls Crystal Business, you agree to comply with and be bound by these Terms and Conditions, which may be updated from time to time. If you do not agree to these Terms, please do not use the website.

3. Products and Services

• We sell a variety of crystal products, including but not limited to raw crystals, polished stones, crystal jewelry, and other related items.
• The information on our product pages is provided for general informational purposes. While we strive for accuracy, we do not guarantee that the descriptions, images, or prices are error-free.
• Product availability is subject to change without notice.

4. Orders and Payments

• To make a purchase, you must provide accurate and complete information during checkout.
• All transactions are processed through a secure payment gateway. By placing an order, you authorize us to charge your payment method for the amount specified.
• Prices are listed in Rupees, and taxes, shipping fees, or other charges may apply depending on your location.
• We reserve the right to cancel any order if there are issues with payment or product availability.

5. Shipping and Delivery

• We offer various shipping methods, and shipping times vary depending on your location.
• Shipping fees are calculated at checkout based on the delivery address and chosen shipping method.
• Please ensure the accuracy of the shipping address to avoid delays or lost packages. YamSouls Crystal Business is not responsible for incorrect shipping information provided by customers.

6. Returns and Refunds

• We want you to be satisfied with your purchase. If you are not happy with your item, please contact us within 3 days of receiving your order for a return or exchange.
• Products must be returned in their original, unused condition, and customers are responsible for return shipping costs.
• Some items (e.g., custom-made products, opened products) may not be eligible for return.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy https://www.yamsouls.com/privacy-policy/  for information about how we collect, use, and protect your personal data.

8. Intellectual Property

• All content on this website, including but not limited to text, images, logos, and designs, is the intellectual property of YamSouls Crystal Business and is protected by copyright laws.
• You may not use, reproduce, or distribute any of our content without our prior written consent.

9. Limitation of Liability

• YamSouls Crystal Business is not liable for any direct, indirect, incidental, or consequential damages that may arise from your use of the website or products purchased from us.
• We are not responsible for any third-party websites linked to or from our website.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be resolved in the courts of DELHI.

11. Modifications

YamSouls Crystal Business reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated date.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: contact@yamsouls.com
• Phone: +91 8383851696

Last Updated: 1 April 2025